Pear · 29 September 2026

Listen Labs is joining Salesforce: Why we believed in the human insights layer

Pear

Listen Labs, an AI-powered customer research platform, is joining Salesforce. Pear VC investor reflects on backing the founders from inception through Series B and the thesis that AI-driven listening becomes critical infrastructure as enterprises accelerate decision-making.

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Topics: Enterprise Software · AI (Horizontal)

Published by Pear · their site ↗

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